Account Representative - State Farm Agent Team Member
Full Time • Shelbyville, IN
Responsive recruiter
Benefits:
- 401(k) matching
- Competitive salary
- Paid time off
Position Overview: We are seeking a motivated and dynamic Remote Insurance Account Representative to join our growing team here at Beth Prince State Farm Insurance. In this role, you will be responsible for providing exceptional service to clients, generating new business opportunities, & maintaining strong relationships with existing clients. You will work remotely, utilizing digital tools & communication platforms to achieve sales targets & deliver outstanding customer support.
Key Responsibilities:
- Client Engagement: Actively engage with potential & existing clients through phone calls, emails, & virtual meetings to understand their insurance needs & provide appropriate solutions.
- Sales Generation: Identify & pursue new business opportunities by prospecting, networking, & leveraging referrals. Meet to exceed monthly & quarterly sales targets.
- Policy Management: Assist clients with policy applications, renewals, & adjustments. Ensure all documentation is accurate & compliant with industry regulations.
- Customer Support: Provide ongoing support & service to clients, addressing inquiries, resolving issues, & ensuring client satisfaction.
- Product Knowledge: Stay informed about the company’s insurance products, industry trends, & regulatory changes. Provide clients with up-to-date information & advice.
- CRM Management: Maintain accurate & up-to-date records of all client interactions, sales activities, & pipeline status in the company’s CRM system.
- Team Collaboration: Work closely with other team members & departments to ensure a seamless client experience & share best practices.
Qualifications:
- Experience: Previous experience in insurance sales, account management, claims or a related field is required. Prior State Farm experience a plus!
- Licensing: Must hold a valid property & casualty insurance license for Indiana. Ohio & Tennessee license a plus.
- Skills: Strong communication, negotiation, & interpersonal skills. Proficient in using digital communication tools & software.
- Self-Motivated: Ability to work independently & manage time effectively in a remote work environment alongside our in-office team.
- Customer-Centric: Demonstrated commitment to providing high-quality customer service & building long-term client relationships.
Benefits:
- Competitive base salary plus commission structure.
- Flexible remote work environment with one of the top agencies in the state.
- Comprehensive training & ongoing professional development opportunities.
- Future ability for bonus system & annual team trips.
- Paid time off & holidays.
Join our team & help us deliver top-tier insurance solutions to clients, all from the comfort of your home!
Do you want to work with someone who will help you achieve YOUR goals?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Beth Prince - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Shelbyville.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- We currently have 4 team members at our agency.
- We have more than 75 years of combined insurance experience in our office.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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